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Text AreaText Area - Domain Authorization

Domain Authorization

In order to ensure effective email delivery, we highly recommend that you add email authentication records to your DNS for each of your sender domains. Elastic Email is setup to handle SPF and DKIM. To use this with your own domain you must create records for SenderID and DKIM in your DNS records. Major ISPs such as Yahoo, Gmail, and Hotmail use this to verify the identity of your emails and track reputation. Please follow the steps below.


1. Setup SPF/SenderID Records

Add the following DNS TXT record to your domain.

v=spf1 a mx include:_spf.elasticemail.com ~all

Note: If SPF is already setup on your domain, simply add include:_spf.elasticemail.com to the record ensuring the new text has a space before and after it.

Please see an example below.

v=spf1 a mx include:_spf.google.com ~all 

would become 

v=spf1 a mx include:_spf.google.com include:_spf.elasticemail.com ~all

2. Setup DomainKeys/DKIM

Elastic Email is automatically set up to handle DomainKeys/DKIM for any Sender Domains that you add. Add the following TXT record to the subdomain api._domainkey.yourdomain.com in your DNS.

Note: "yourdomain.com" needs to be replaced with the actual domain you are setting up.

k=rsa;t=s;p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCbmGbQMzYeMvxwtNQoXN0waGYaciuKx8mtMh5czguT4EZlJXuCt6V+l56mmt3t68FEX5JJ0q4ijG71BGoFRkl87uJi7LrQt1ZZmZCvrEII0YO4mp8sDLXC8g1aUAoi8TJgxq2MJqCaMyj5kAm3Fdy2tzftPCV/lbdiJqmBnWKjtwIDAQAB


If your domain is hosted at GoDaddy we have a specific tutorial for that:
  • Configuring GoDaddy for SPF and DKIM
If your domain is hosted with an ISP that uses CPanel we have a specific tutorial for that:
  • Configuring CPanel for SPF and DKIM

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3. Setup Tracking Domain

The tracking domain is used for all the outbound links from your emails including open tracking, click tracking and unsubscribe links. This is an important setup step which will improve your email reputation.

Before you change your tracking domain create a CNAME on the domain or subdomain you would like to use which points at api.elasticemail.com. Once you set a tracking domain it will be used for all link rewriting for click tracking, the unsubscribe header and open tracking. For example:

CNAME Host: email.yourdomain.com
CNAME Value: api.elasticemail.com
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