Moving from one ESP to another can be actually easier than you think. Ready to jump in? Let's go!

If you are thinking about migrating to Elastic Email from SendGrid, MailChimp or any other provider, take a look at the 6 simple steps below. It will make the task much easier.

1. Ask lots of questions

We understand you are getting to know us and you might have lots of questions about our platform. We also want to help you get started and part of the process is helping you pick just the perfect plan for your sending needs. Have you checked our pricing page? Did you know we have a plan comparison page?

picture symbolizing customer support of elastic email

2. Get familiar with our help center

We offer a complete Help Center filled with tutorials, videos, guides and incredible advice to help you set up your Elastic Email account. Got some additional questions? Feel free to contact us. We are available 24/7.

elastic email customer support team faces

3. Backup, validate and update email contact lists

Your contacts are arguably the most important part of your email marketing strategy, that's why it is equally important to keep them up to date before you add them to a new platform. Adding old addresses causes trouble and impacts your reputation as a sender, but you can avoid future headaches by using a list cleaning service and confirmation campaigns to make sure your list is ready to use. All of this can be done while you migrate to Elastic Email, or a bit later, before you decide to send your first campaign.

visual presentation of email contact list

4. Complete the domain validation process

Validating a domain helps you with your overall delivery as well as making your recipients feel confident the mail is from you. Look for our "How to verify your domain" article in our Help Center where we offer a step by step guide (there's a video included!).

screenshot of domain validation in Elastic Email

5. Set up an unsubscribe mechanism

Setting up a good Unsubscribe mechanism, one where recipients can easily opt-out, saves you tons of time, money and angry users. You can customize this link to show text that you prefer or even design a colorful unsubscribe page to convert opt-outs into opt-ins.

6. Warm up before sending to a larger audience

Warming up your domain(s) makes it easier to build a good sending reputation and it improves your chances of getting your emails into your subscriber’s inboxes. This needs to be done not only when you migrate to Elastic Email but also when moving to any ESP in general.

symbol of warming up the IP or domain before sending email

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