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Frequently Asked Questions

Elastic Email is an all-in-one email delivery platform. Our service includes all the email marketing and delivery tools you need to communicate with your customers. With Elastic Email, you can send email three ways:
Use our dashboard - If you need to create templates, build campaigns and track your results then sign in directly to your Elastic Email dashboard and use our easy to understand user interface to access all the tools you need.
SMTP Relay - if you are looking for a fast and reliable email delivery engine, this option is a perfect choice for your needs. Find out more here.
Web API - if you want to easily monitor your sending, browse your contacts, edit your data or integrate your CMS or website with us, our robust API will help you enhance your company's workflow.
To start working with Elastic Email, you need to create a free account. You can learn more about how to get started with our helpful guide or click Sign Up in the upper right corner and learn how to use Elastic Email on your own.
We are constantly updating our API Documentation to help you understand, design and maintain your integrations. Feel free to visit our API guide to find out more.
Using your own domain has many advantages and we require it if you would like to send more than 50 emails a day. Feel free to visit our step by step guide to getting your domain verified on your Elastic Email Account.

Still need help?

Contact our Support Team.