Using Sub Accounts


Elastic Email allows the creation and usage of unlimited sub accounts. So, it is easy to provide each client their own account.

Main vs Sub

Your Main Account is the first account you created under Elastic Email. Sub Accounts are created from within the Main Account.
If you manage several of your own clients, Sub Accounts offer an easy and effective way to separate and manage mail. You may also wish to separate mail by sender domain, or contact lists.
Sub Accounts offer a great way to manage any mail that needs to remain segregated in its own account.

How To Add A Sub Account

Sub Account Features

A Sub Account has all of the same features as the Main Account but there are a couple of things to know:

It can not purchase credit.
It can inherit the Main Account's verified sender domains or verify its own.
Its usage and costs are displayed only on the Main Account.
The Main Account can limit the number of emails per month for any Sub Account.
Sub Accounts allow you to separate email and users, but the credit purchases and reporting are all under the Main Account.
Credit only needs to be purchased on the Main Account.
Emails sent to Sub Accounts count towards the Total Emails Sent to the Main Account.

Setting Sub Account Usage Limits

Select the Sub Account options and select edit.
Here is a brief description of each of the options:

Enable Litmus Test - allows Sub Account to access run Litmus test.
Daily Send Limit - sets a limit of emails allowed to be sent per day.
Allow SMTP Send - enables Sub Account to submit mail via SMTP Relay.
Allow API Send - enables Sub Account to submit mail via HTTP API.
Allow Interface Send - enables Sub Account to submit mail via the User Interface (campaign creation).
Allow for Private IP Requests - allows Sub Account to purchase private IPs.
Contact delivery tools - enables the use of contact delivery tools such as contact segmentation.

Adding credits to Sub Accounts

Credits are used to limit the number of emails that can be sent from sub-account.
To enable adding credits you need to go to the sub-accounts screen and select 'edit' at the chosen sub-account. Then checkbox 'Sub-account requires email credits'. After you do this, the new option 'manage email credits' should appear in each sub-account menu. This way you will be able to add a specific amount of credits to chosen sub-account.

Assigning Private IPs

Another great feature is the ability to assign Sub Accounts directly to one of your Private IP Pools.



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