If you need more than one account you can create sub-accounts for multiple account use.
What is the difference between the main account and a sub-account?
Your main account is the one you create first and will use to purchase credit. This account will be used to manage and create your sub-accounts. A sub-account is what you will create from the main account and will be 'housed' under the main account.
Why would I want to create a sub-account?
If you manage several of your own clients, sub accounts offer an easy and effective way to separate and manage mail. You may also wish to separate mail by sender domain, or contact lists.
How do I create a sub-account?
To create a sub-account simply go here while logged into your Main Account. Click "Add Sub-Account".
What can I do with a sub-account? Is it a lot different from the main account?
A sub-account has all of the same features as the main account but there are a couple of things to know:
It can not purchase credit.
It can inherit the main account's verified sender domains or verify its own.
Its usage and costs are displayed only on the main account.
The main account can limit the number of emails per month for any sub-account.
Sub-accounts allow you to separate email and users, but the credit purchases and reporting are all under "one roof"
Credit only needs to be purchased on the main account.
Emails sent on sub-accounts count towards the Total Emails Sent of the main account.
As always, you can contact our friendly support staff if you still have questions about sub-accounts or any other question about Elastic Email.
How do I manage a sub-account?
On your sub-account screen, you will see an option to Load, Edit or Delete your sub-account. Use the Edit button to open a menu that shows you your options for configuring the limits or features of the sub-account.
Sub-account management features include:
Sub-accounts are listed at the bottom of the Sub-account screen.
Unlimited sub-accounts are allowed
Each sub-account can be limited to a specified number of emails. This can be an overall limit, daily limit, or monthly limit.
Sub-account overview stats are provided for quick reputation review.
Create Sub-account API call is available in our API documentation.
Requires Email Credits - must be enabled to set a monthly refill.
Monthly Refill Credits - a number of credits to be refilled every month.
Enable Premium Templates - allows sub-account to access and purchase premium templates.
Requires Template Credits - requires the sub-account to have sufficient credits for templates.
Edit Sub-Account Setting
Enable Litmus Test - allows sub-account to access run Litmus test.
Requires Litmus Credits - requires the sub-account to have sufficient credits for Litmus tests.
Daily Send Limit - sets a limit of emails allowed to be sent per day.
Allow for Private IP Requests - allows sub-account to request a private IP.
Allow SMTP Send - enables sub-account to submit mail via SMTP Relay.
Allow API Send - enables sub-account to submit mail via HTTP API.
Allow Interface Send - enables sub-account to submit mail via the User Interface (campaign creation).
Enable Advanced Tools - enables the use of advanced tools such as contact segmentation.
Interested in reselling our service? Whitelabel your interface and resell using sub-accounts.
Using sub-accounts can be a great way to enhance and improve your email management practices, you can find out even more about sub-accounts here and if you need help, as always, contact our support team who can answer your questions!