We have had a few requests (not as many as you might think) to be able to view the payments that have been made on your account and print/email a receipt. When you make a payment you are sent an email right away and for most people this has been suffice as a receipt or acknowledgement of payment. We have now however added a section on the Account tab where you can view your payments.

We have added the capability with a simple check box setting to have your HTML emails automatically create a text based version that is important to still include in today's email sending practices. Please login to your Elastic Email Account and this new setting can be found on the Setup tab. The setting is called "Auto create Text body when only HTML body is present", so simply check that off if you would like to use this great new feature.

Elastic Email is proud to launch our latest update to our software and services. This release is the biggest in over one year and comes with great new features, new look, new reputation monitoring and best of all NEW PRICING!

Elastic Email has always encoded the emails in base64 as after much testing we found this to be the most reliable encoding. We have recently added the support for other encoding types when using SMTP.

Many of our email sending error categories are self-explanatory but some need a little more clarification. We have created a summary of each category that explains what is likely happening and what we do with that particular type of error. You can find this new documentation at http://elasticemail.com/email-delivery-error-categories

A summarized list of simple measures that can be taken to reduce your email from being flagged as spam.

Are your emails landing in the junk folder or being marked as spam? Read 8 useful tips on what you might be doing wrong and what you need to do right to avoid your emails from being flagged as spam when they are not.

Elastic Email uses a default tracking domain to monitor your email campaigns and general sending. Features such as open tracking, click tracking, unsubscribe link/header, and view on web link require a tracking domain to monitor what has happened to your email once it leaves our servers. Setting up a custom tracking domain will improve your sending reputation, check out this article to see how to do this.

We have a tutorial for configuring SPF and DKIM for GoDaddy and information on how to call Elastic Email from GoDaddy.

We have had a lot of requests for a tutorial to set up the SPF and DKIM records for hosting providers using CPanel. We have put together another step by step walk through for adding the very important SPF and DKIM records to your DNS.