• Your Account
  • Pricing
  • FeaturesFeatures and Benefits of Elastic Email
  • CustomersA few of our great customers
  • BlogHome of Elastic Email's Blog
  • API Documentation
  • Get CreditPurchase credit to send emails
  • SupportSupport and help for Elastic Email
  • ContactContact form to send an email to us
SMTP Relay
  • Home
  • FeaturesFeatures and Benefits of Elastic Email
  • PricingPricing and costs of using Elastic Email
  • DocsDocumentation of our API
  • Get CreditGet Credit for your Elastic Email account
  • ContactContact us
  • Your AccountAccess your elastic email account.
Edit - Delete
Text AreaText Area - Terms of Use

Terms of Use

The short version of the Terms of Service is this:  Do not attempt to use the Elastic Email service for the delivery of SPAM.  Do not send email to people who have not expressly requested to receive it from you.  We check all email content for objectionable and suspect content PRIOR to sending it.  If we believe you are sending unsolicited SPAM email from your account, we will delete your account immediately and you will not get a refund.  

You are responsible to protect your API Key, don't lose it and don't give it to a spammer.  If you suspect that your account has been compromised please report it to us immediately.  


The Legal Version

The following terms and conditions govern all use of the elasticemail.com website and all content, services and products available at or through the website, including, but not limited to, sending email through the Elastic Email API. The Service is owned and operated by Geographical Media Inc., Alberta, Canada.


1) Your Elastic Email account. If you create an online account on elasticemail.com, you are responsible for maintaining the security of your account and the API key assigned to you, and you are fully responsible for all activities that occur under the account and API Key and any other actions taken in connection with your account or the use of the API by that account or API Key.


2) Disclaimer of Warranties. The Service is provided “as is”. Neither Geographical Media Inc. nor its suppliers and licensors, make any warranty that this Service or the email delivery API will be error free or that access thereto will be continuous or uninterrupted. You understand that you utilize the API, or otherwise obtain content or services through, this website and API at your own discretion and risk.


3) Limitation of Liability. In no event will Geographical Media Inc. or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement or substitute products or services; (iii) for interuption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Geographical Media Inc. under this agreement during the twelve (12) month period prior to the cause of action.


4) Fees and Payment. Buying Elastic Email credit for your account is possible through the Service.  All credit payments will immediately be added to your API credit balance.  All Elastic Email credit is non refundable. 


5) Termination. Geographical Media Inc. has the right to, at Geographical Media's sole discretion (i) refuse or send any emails that, in Geographical Media's opinion, violates any Geographical Media policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Service and API to any individual or entity for any reason, in Geographical Media's sole discretion. Any account which is inactive for more than one (1) year will be automatically terminated. Geographical Media will have no obligation to provide a refund of any amounts previously paid.


7) Email Policy. You will ensure that all email and other communications generated or sent by you do not include or display any information or content that contains, promotes, references, or links to:

  • defamatory or libelous information or content
  • pornographic, sexually explicit or otherwise adult-oriented information or content
  • vulgar, obscene, profane, offensive, abusive, or threatening information or content
  • weaponry, firearms, ammunition, fireworks, or explosives
  • false, misleading, inaccurate or deceptive information or content
  • unlawful or illegal information or content
  • information or content that is discriminatory, racist, or promotes violence against any individual or group;
  • infringements or misappropriations of the intellectual property rights of any third party
  • viruses or programming routines intended to damage, surreptitiously intercept or expropriate any system, data or information
  • hacking, software piracy, spyware, surveillance, interception or descrambling equipment, phreaking, emulators, or illegal file sharing activity
  • alcoholic beverages, pharmaceuticals, tobacco and tobacco-related products, illegal drugs, or drug paraphernalia
  • hazardous materials or hazardous substances
  • or information or content otherwise deemed unsuitable to Elastic Email or harmful to the reputation of Elastic Email or its affiliates, partners, customers and users.

8) Email List Policy. You will ensure that all email addresses which you relay email to through Elastic Email are opt-in email addresses. The recipient must have either directly requested email delivery from you, signed up for a product or service from your company or purchased a product from you. 


9) Changes. Geographial Media reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Service and API following the posting of any changes to this Agreement constitutes acceptance of those changes.


10) Extent. This Agreement constitutes the entire agreement between Geographical Media and you concerning the subject matter herein and pertaining to services as outlined on the website elasticemail.com.

Terms of Use       Privacy Policy
© Copyright 2010-2011 Geographical Media Inc. - About Us