Table of Content

Lasted Updated: May 09, 2024.

This Cookie Policy applies to your use of Elastic Email’s (“us”, “we”, or “our”) websites,, and Services. It explains what cookies are, how Elastic Email uses cookies, how third parties we may partner with may use cookies, your choices regarding cookies, and further information about cookies.

1. What are cookies?

A cookie is a small piece of information stored on your computer by a web page. It is used to identify you to the web server. It tells the server who you are when you return to a page on the same website. Your browser will only send a cookie back to the domain that originally sent it to you. A cookie cannot run programs, deliver viruses, or send back information about your system.

2. Why and how does Elastic Email use cookies?

We use cookies to determine your website access privileges, complete and support your current activity, track website usage, and display advertisements and marketing activities. Most web browsers automatically accept cookies, but if you do not wish to have cookies on your system, you should adjust your browser settings to decline them or to alert you when cookies are being sent. If you decline cookies, you can still use our services, but your ability to access certain features and functions may be affected.

Third parties may serve cookies through our websites to provide analytics, store your preferences, and personalize your experience to enable the delivery of advertisements, including behavioral advertising and other types. The cookies set by a third party may change from time to time and we have no control over these cookies.

The data collected by our websites and through cookies that may be placed on your system will not be kept longer than necessary to fulfill the abovementioned purposes.

Elastic Email uses CookieYes, a cookie management tool, to manage and track the cookies used on our website. To make it easier for our customers to understand the cookies we use, we have added a cookie table to this Cookie Policy. This table is updated regularly, so the cookies are accurate and up-to-date.

3. What cookies are served through Elastic Email websites and services?

Cookies that are Necessary to use our website include ensuring the stability of its operation, remembering your selected privacy preferences, completing online forms provided by Elastic Email, and monitoring your login status. We use these cookies by default, i.e. save them on your system when you enter our website.

Our legal basis for processing personal data derived from cookies is our legitimate interest in providing high-quality services and ensuring their security.

We use other cookies only if you give us your consent.

These other cookies are:

These cookies help improve the way our website and service work. They may measure website usage and track things like how long you spend on the site and the pages you visit. They do not collect personal data; all the information collected by these cookies is aggregated and anonymous.

These cookies are used to deliver adverts that are more relevant to you and your interests while limiting the number of times you see the same advert on the website. These cookies record your visit to the website, the pages you have visited, and the links you have followed. We may also share this information with third parties for this purpose.

These cookies improve our website's performance and functionality, allow us to remember your choices, and provide enhanced and more personal features. Functional cookies do not track your activity on other websites. These cookies are not strictly necessary; however, without them, certain services may be unavailable.

These cookies are the type of cookie for which the purpose or category is not yet determined.

4. How you can control cookies

You can manage your cookie preferences in two ways: you can opt out of cookies on the Elastic Email website or change your browser settings. Please note that if you delete cookies or refuse to accept them, you might be unable to store your preferences, and our website pages might not display correctly.

If you want to opt out of cookies on the Elastic Email website, you can change your preferences in the cookie settings center, which is located under the small cookie icon at the bottom left of your browser.

If you want to change your browser settings, please visit one of the following links:

If you would like to learn more about cookies, please visit the following links:

5. Additional information

Since some of the cookies we use constitute personal data, we want you to know your rights under the GDPR:
1) Elastic Email Inc. is the controller of your personal data, i.e., the entity deciding on the purposes and methods of processing,

2) Your personal data will be processed to ensure the essential functions of our website. If you have given appropriate (voluntary) consent, your data will also be processed to provide you with services, offers, and messages tailored to your preferences, analyze website traffic, and provide social functions (depending on the preferences you have selected),

3) More information about the principles of personal data processing and your rights can be found in our Privacy Policy.

Elastic Email reserves the right to change this Cookie Policy at any time, and if we decide to change it, we will post these changes on this page. All changes are effective immediately upon posting, and we suggest that you check this Cookie Policy periodically.

6. Contacting Elastic Email

If you have any questions or concerns about our Cookie Policy, please contact us at or email our Privacy Officer/Data Protection Officer at or

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