Email API Pricing
Integrate Elastic Email into your app or website to get your transactional emails delivered.
Add-ons
Enhance your Email API plan with powerful Add-ons to get the most out of your email delivery.
Dedicated Support
Prioritize your queries and shorten response times
Get access to delivery experts and technical advice
Get all the assistance you need 24/7
Dedicated Support
Prioritize your queries and shorten response times
Get access to delivery experts and technical advice
Get all the assistance you need 24/7
Private IPs
Get one or more private IPs for your sending
Control your IP’s reputation and delivery
Manage IP pools on your own
Track your delivery at the IP/Domain level
Private IPs
Get one or more private IPs for your sending
Control your IP’s reputation and delivery
Manage IP pools on your own
Track your delivery at the IP/Domain level
Plan comparison
Features
Free
$0/month
for up to 100 emails/day
Starter
starting from $9/month
for up to 10,000 emails/month
Pro
starting from $39/month
for up to 10,000 emails/month
Free
Starter
Pro
Sending
Sending limit
Sending limit
100 emails/day
Up to the tier limit
Up to the tier limit
SMTP
SMTP
HTTP API
HTTP API
Private IP's
Private IP's
$40/mo
$50/mo
Private IP Warm-up
Private IP Warm-up
Requires Private IP
Requires Private IP
Private IP Pools
Private IP Pools
Requires Private IP
Requires Private IP
Custom rDNS
Custom rDNS
Requires Private IP
Open/Clicked tracking
Open/Clicked tracking
Send from your domain
Send from your domain
DNS domain validation
DNS domain validation
SPF
SPF
DKIM
DKIM
Whitelabel tracking
Whitelabel tracking
Global BCC
Global BCC
Bounce forwarding
Bounce forwarding
Unsubscribe management
Unsubscribe management
Unsubscribe notifications
Unsubscribe notifications
Re-subscribe option
Re-subscribe option
Webhook notifications
Webhook notifications
Inbound email processing
Inbound email processing
Faster Delivery Speed
Faster Delivery Speed
Email Verification Service
Email Verification Service
Single verification
up to your sending limit
up to your sending limit
Suppressions Management
Smart upload
Smart upload
Contact status
Contact status
Suppressed contacts export
Suppressed contacts export
Unsubscribe methods
Unsubscribe methods
Unsubscribe reasons
Unsubscribe reasons
Email Designer
Gallery of pre-designed templates
Gallery of pre-designed templates
Drag and drop design
Drag and drop design
Responsive layouts (mobile friendly)
Responsive layouts (mobile friendly)
Hosted media manager
Hosted media manager
Social media widgets
Social media widgets
Dynamic content and scripting
Dynamic content and scripting
Auto text body creation
Auto text body creation
Auto save
Auto save
Desktop/mobile preview
Desktop/mobile preview
Raw HTML Editor
Raw HTML Editor
Analytics
Summary visuals
Summary visuals
Custom search
Custom search
Custom form navigation
Custom form navigation
Date filtering
Date filtering
Channel summary
Channel summary
Email status filtering (sent, opened, clicked, bounced, unsubscribed, complained)
Email status filtering (sent, opened, clicked, bounced, unsubscribed, complained)
Detailed link click view
Detailed link click view
Email logs storage
Email logs storage
3 days
3 days
7 days
Real-time delivery monitoring
Real-time delivery monitoring
Unsubscribe reason insights
Unsubscribe reason insights
Export to CSV
Export to CSV
Reseller/Custom Branding
CNAME easy hosting
CNAME easy hosting
UI on your own domain
UI on your own domain
White label SMTP
White label SMTP
White label HTTP API
White label HTTP API
Security
Sub accounts
Sub accounts
User management
User management
Granular access control
Granular access control
API keys
API keys
15 API keys
15 API keys
15 API keys
2 factor authentication
2 factor authentication
Google Auth sign-in
Google Auth sign-in
Password hash
Password hash
Login log
Login log
Event logging
Event logging
SSL/TLS Encryption
SSL/TLS Encryption
Real-time replication for data redundancy
Real-time replication for data redundancy
Privacy training for staff (GDPR, CASL, PIPEDA)
Privacy training for staff (GDPR, CASL, PIPEDA)
Data Centers
Video surveillance
Video surveillance
Motion detection sensor monitoring
Motion detection sensor monitoring
Restricted access
Restricted access
DDOS mitigation
DDOS mitigation
Support (24/7)
Email Support
Email Support
In-App Support
In-App Support
In-App Knowledge Base
In-App Knowledge Base
Avg Response Time
Avg Response Time
1 day
1 day
1 day
Still not convinced?
Reach out to our Customer Support Team for more details regarding our Email API plans so that you can choose the one that suits your email sending needs.
Frequently Asked Questions
How does Email API pricing work? In detail!
You can choose between three pricing plans - Free, Starter and Pro. Read above to see the comparison of their features. The Free plan allows you to try out all the basic features with a sending limit of 100 emails per day. With our Starter and Pro plans, you pay a monthly subscription fee and these two plans differ in the features available. You can also add various add-ons to your billing plan - such as Private IPs and Dedicated Support.
I would like to try Elastic Email. How do I get started?
All you need to do is create a free account. You can do so by clicking the “Try for Free” button in the upper right corner of our website. Once you do that, you’ll be notified that a verification email has been sent to the email address you signed up with. Once you verify your email address and then sign into your new account, you can start sending emails! Our Free plan allows you to see how Elastic Email’s Email API service works by sending up to 100 emails per day. You can upgrade your plan anytime from the billing screen of your account.
Do I need a credit card to register?
As long as you only want to use our Free plan, you don’t need a credit card.
How can I upgrade or downgrade?
You can upgrade your plan at any time through the Billing screen in your account and pick the plan that suits you best. If you need to downgrade your plan, you can do so during the last two days of the billing subscription period. You will be immediately charged for the new plan and your add-ons (if you have any).
Can I use your other products while being on the API plan?
If you currently use our Email API product but want to try our Email Marketing, you have to create a new account for that. You can always start by trying out our Free plan first with a sending limit of 100 emails/day.
What payment types are accepted?
We accept Visa, Mastercard, American Express, and PayPal. All prices are in USD.
What about customer support?
You can contact our customer support for free either via in-app messenger or email and expect a response within 24 hours. You can also choose paid, dedicated support. Our offer includes priority or premium support, in which your queries are prioritized and the response time is shortened. Learn more about our Dedicated Support add-on here.
Do you offer onboarding help or delivery consulting?
Our customer support team is available 24/7 to help you with your questions or concerns. If you’re looking for a more personalized support experience, the Premium Support add-on is available, where you will be assigned an account representative with chat access. We also provide video tutorials that should help you set up your account, send and optimize your campaigns.
Is there a way to compare or discuss your plans?
Of course! Contact us and our team to learn more about what Elastic Email has to offer. Our sales team will help you choose the best plan for your business needs. You can contact them sales team here.
Do you have a solution for high-volume senders? Do you offer custom/enterprise plans?
If you want to send more than 5,000,000 emails per month, please contact us regarding custom pricing.
Can't see your question answered here?
Contact our Customer Support Team via chat to get more information. We would be most happy to provide you with more details.
Contact Support
Ready to get started?
Try out our Email API service now! Start sending with our Free plan and upgrade anytime.