Email Marketing Pricing
Choose an Email Marketing plan that best suits your business needs.
How many contacts do you have?
Up to 5,000 contacts
Up to 5,000 contacts
Up to 10,000 contacts
Up to 20,000 contacts
Up to 30,000 contacts
Up to 50,000 contacts
Up to 75,000 contacts
Up to 100,000 contacts
Up to 150,000 contacts
Up to 250,000 contacts
Up to 350,000 contacts
Up to 500,000 contacts
Up to 750,000 contacts
Up to 1,000,000 contacts
More than 1,000,000 contacts
Marketing
A toolkit to help you make, manage and send emails.
$18/ month
Up to 5,000 contacts
Unlimited Emails
Access to Email Delivery Engine
Email Designer
Campaign Creator
Landing Page Editor
Web Forms
Email Verification Service
Segmentation
Analytics
Customer Support
Marketing Pro
Even more email marketing and customization tools.
$60/ month
Up to 10,000 contacts
All features from Marketing plan, plus:
Email Automations
Faster Delivery Speed
Unlimited Custom Fields
Custom rDNS
Webhooks
Sub Accounts
User Management
Reseller Features
Add-ons
Enhance your Email Marketing plan with powerful Add-ons to ensure high email deliverability.
Private IPs
Get one or more private IPs for your sending
Control your IP’s reputation and delivery
Manage IP pools on your own
Track your delivery at the IP/Domain level
Private IPs
Get one or more private IPs for your sending
Control your IP’s reputation and delivery
Manage IP pools on your own
Track your delivery at the IP/Domain level
Dedicated Support
Prioritize your queries and shorten response times
Get access to delivery experts and technical advice
Keep in touch with your dedicated Account Manager
Dedicated Support
Prioritize your queries and shorten response times
Get access to delivery experts and technical advice
Keep in touch with your dedicated Account Manager
Full plan comparison
Features
Marketing
$18 / month
up to 5,000 contacts
Marketing Pro
$60 / month
up to 10,000 contacts
Marketing
Marketing Pro
Contact Management
Smart upload
Smart upload
List management
List management
Powerful segmentation
Powerful segmentation
Unlimited custom fields
Unlimited custom fields
Detailed activity tracking
Detailed activity tracking
Geolocation tracking
Geolocation tracking
Automated contact purging
Automated contact purging
Tracking consent opt-in
Tracking consent opt-in
Email Verification Service
Email Verification Service
up to your contact limit
5 times your contact limit
Campaign Management
Email Automation
Email Automation
A-X split campaign testing
A-X split campaign testing
Campaign scheduling
Campaign scheduling
Send-time optimization
Send-time optimization
Attachment editor
Attachment editor
Email Designer
Gallery of pre-designed templates
Gallery of pre-designed templates
Drag and drop design
Drag and drop design
Responsive layouts (mobile friendly)
Responsive layouts (mobile friendly)
Hosted media manager
Hosted media manager
Social media widgets
Social media widgets
Dynamic content and scripting
Dynamic content and scripting
Auto text body creation
Auto text body creation
Auto save
Auto save
Desktop/mobile preview
Desktop/mobile preview
Raw HTML Editor
Raw HTML Editor
Form Designer
Gallery of pre-designed templates
Gallery of pre-designed templates
Double opt-in
Double opt-in
Custom form navigation
Custom form navigation
GDPR compliant
GDPR compliant
Google ReCaptcha
Google ReCaptcha
Inline/sticky layouts
Inline/sticky layouts
Delayed pop-up
Delayed pop-up
Landing pages
Landing pages
Analytics
Summary visuals
Summary visuals
Custom search
Custom search
Custom form navigation
Custom form navigation
Date filtering
Date filtering
Campaign/channel summary
Campaign/channel summary
Email status filtering (sent, opened, clicked, bounced, unsubscribed, complained)
Email status filtering (sent, opened, clicked, bounced, unsubscribed, complained)
Detailed link click view
Detailed link click view
Email logs storage
Email logs storage
3 days
7 days
Real-time delivery monitoring
Real-time delivery monitoring
Unsubscribe reason insights
Unsubscribe reason insights
Export to CSV
Export to CSV
Sending
SMTP
SMTP
HTTP API
HTTP API
SMS
SMS
Attachments
Attachments
Private IP's
Private IP's
$40/mo
$50/mo
Private IP Warm-up
Private IP Warm-up
Requires Private IP
Requires Private IP
Private IP Pools
Private IP Pools
Requires Private IP
Requires Private IP
Custom rDNS
Custom rDNS
Requires Private IP
Open/Clicked tracking
Open/Clicked tracking
Send from your domain
Send from your domain
DNS domain validation
DNS domain validation
SPF
SPF
DKIM
DKIM
Whitelabel tracking
Whitelabel tracking
DMARC validator
DMARC validator
Global BCC
Global BCC
Bounce forwarding
Bounce forwarding
Unsubscribe management
Unsubscribe management
Transactional unsubscribe
Transactional unsubscribe
Unsubscribe notifications
Unsubscribe notifications
Re-subscribe option
Re-subscribe option
List-unsubscribe
List-unsubscribe
Webhook notifications
Webhook notifications
Inbound email processing
Inbound email processing
Faster Delivery Speed
Faster Delivery Speed
Delivery optimization engine
Delivery optimization engine
Reseller/Custom Branding
CNAME easy hosting
CNAME easy hosting
Render in your domain
Render in your domain
White label SMTP
White label SMTP
White label HTTP API
White label HTTP API
Security
Sub accounts
Sub accounts
User management
User management
Granular access control
Granular access control
API keys
API keys
15 API keys
15 API keys
2 factor authentication
2 factor authentication
Google Auth sign-in
Google Auth sign-in
Password hash
Password hash
Login log
Login log
Event logging
Event logging
SSL/TLS Encryption
SSL/TLS Encryption
Real-time replication for data redundancy
Real-time replication for data redundancy
Privacy training for staff (GDPR, CASL, PIPEDA)
Privacy training for staff (GDPR, CASL, PIPEDA)
Data Centers
Video surveillance
Video surveillance
Motion detection sensor monitoring
Motion detection sensor monitoring
Restricted access
Restricted access
DDOS mitigation
DDOS mitigation
Support (24/7)
Email Support
Email Support
In-App Support
In-App Support
In-App Knowledge Base
In-App Knowledge Base
Avg Response Time
Avg Response Time
1 day
1 day
Still not convinced?
Reach out to our Sales Team for more details regarding Email Marketing plans. Book a demo and discuss your email marketing needs in reference to our offer.
Frequently Asked Questions
How does the pricing work? In detail!
You can choose from two pricing plans and pick the one that best fits your needs. Marketing and Marketing Pro are focused on Email Marketing and give you access to our various marketing tools in our dashboard. You pay a fixed amount every month and can send an unlimited number of emails. The only limit that applies is the number of contacts you can have. You can easily upgrade your contact limit at any moment as your business grows.
I would like to try Elastic Email. How do I get started?
All you need to do is open a free account. You can do so by clicking the “Try for Free” button in the upper right corner on our website. Once you do that, you’ll be notified that a verification email has been sent to the email address that you signed up with. Make sure to verify and then sign into your new account and start sending! You can learn more about uploading your contacts and sending your first campaign here.
Do I need a credit card to register?
No, you don’t. Although if you want to send more than 100 emails per day, you need to add a payment option.
Do you offer a free trial?
Yes, we do! You can sign up completely free and send up to 100 emails per day. Once you want to send more, you need to choose the plan.
What if I go over the limits of my plan?
At any time if you reach the contact limit, you can either have our system automatically upgrade your plan so you do not have to worry about email interruption, or you can be informed about this and you will have the option to upgrade your plan manually.
How can I upgrade or downgrade?
At any moment, you can log into your account and upgrade your plan in seconds. Go to Account>Billing and pick the plan that suits you best. If you need to downgrade your plan, please contact us, and we will help you take care of this nice and quick.
Can I switch from Email Marketing to Email API?
Yes, you can, but it is recommended to wait to make this change until the day before your plan renews so you don't lose any of your current plan's service, features or add-ons. To make this switch please contact us a few days before your plan renews and we would be happy to help with this change. If you need to make the switch prior to this date, your Email Marketing plan will expire and any add-on purchases will not be applied towards your Email API plan. You will need to purchase an Auto-Recharge credit plan that is suitable for your sending. As soon as the Auto-Recharge plan is purchased, you will no longer have unlimited emails and you will be charged per email. Any add-ons purchased will automatically be converted to the Email API pricing and consume your credit on a daily basis. Prior to contacting us about a change, make sure you have a registered payment method configured with Elastic Email as we are unable to make the change for you without it. Also please consider that there are several features included with the Email Marketing product that is not included in the Email API product. Email API plans are specifically for customers wanting to send via SMTP or HTTP API only.
Do you offer a discount for non-profits?
If you represent a non-profit organization, please contact us to get more details about our dedicated offer.
What payment types are accepted?
We accept Visa, Mastercard, American Express and PayPal. All prices are in USD
Which contacts are counted into my pricing plan?
If you pick the Marketing or Marketing PRO pricing plan, you will be able to send an unlimited number of emails and be charged only for number of contacts managed on your account. Each contact has a status attached to it. The statuses that count into your pricing plan are Active, Engaged and Transactional. All other statuses are not counted, unless you sent to contacts whose status you later changed to inactive. If you have sent any emails during the current subscription period to certain contacts and then delete the contact or changed their status to inactive, they will be counted towards your contact list (usually up to one month).
Are there any set up fees?
No. We have put a lot of effort into making the set up as easy as possible. You can learn more by checking out our handy tutorials and if you have some more questions, feel free to let us know.
What about support?
You will receive 14 days of free In-App Messenger support when you create your account to answer all your questions while you configure the account and get started. You can continue to receive this level of chat support by purchasing an Marketing Pro plan. If you do not purchase an Marketing Pro plan, we offer 24/7 free email support where we typically respond to your queries within a day. If you are wanting the ultimate support experience you can opt for our Premium Support option which will give you not only our awesome In-App Messenger but also instant chat engagement from our global 24/7 team.
Do you offer onboarding help or delivery consulting?
Whether you are just getting started or you have sent many email campaigns, you can contact our Customer Success Team. Our team is available 24/7 and ready to help you with your questions or concerns. If you’re looking for a more personalized support experience the Premium Support add-on is available where you will be assigned an account representative with chat access. We also provide the video tutorials that should help you with setting up your account or with sending and optimizing your campaigns.
Is there a way to compare or discuss your plans?
Of course there is! Feel free to ask us anything. Tell us if there is something you
are not familiar with - especially when you are just beginning to explore the world
of professional email sending.
We are happy to answer all your questions. Tell us what you intend to do, what you
need and we will help you pick the plan that suits you best.
Do you have a solution for high volume senders?
If you have more than 1,000,000 contacts, contact us regarding custom pricing.
Can't see your question answered here?
Contact our Customer Support Team via chat to get more information. We would be most happy to provide you with more details.
Contact Support
Email Marketing Ready to get started?
Try out our Email Marketing tools now! Start sending for free with 100 emails/day and upgrade anytime.
Set up in 2 minutes
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