Email Marketing Pricing

Choose an Email Marketing plan that best suits your business needs.

How many contacts do you have?

5,000 30,000 100,000 350,000 1,000,000

Unlimited

Get all of the essential tools needed for effective email marketing.

$15/ month

Get Started

Unlimited Emails

Access to Email Delivery Engine Send unlimited emails on our ultra-fast global infrastructure via our HTTP API or SMTP relay.

Email Designer Create beautiful email templates using our drag and drop editor which also offers an option to directly manage your HTML code.

Campaign Creator Our tools make it easy for you to reach out to your subscribers with periodic campaigns.

Landing Page Editor

Autoresponder Automate your replies with additional options for your campaigns.

Web Forms Grow your audience in a more reliable way with modern web forms you can add to your page.

Email Verification Service

Segmentation

Analytics

Customer Support

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Unlimited Pro

Run your email marketing campaigns like a pro with extra features.

$50/ month

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All features from Unlimited plan, plus:

Email Automations

Faster Delivery Speed Send your campaigns in less time with our dedicated set of solutions.

Unlimited Custom Fields Create unlimited tags for your users to keep your communication even more personalized.

Custom rDNS Whitelabel your IP hosting name and improve your delivery.

Webhooks Get instant notifications of important email events.

Sub Accounts

User Management Easily manage access to the features and tools for users or contributors you are working with.

Reseller Features

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Compare all plan features

Add-ons

Enhance your Email Marketing plan with powerful Add-ons to ensure high email deliverability.

Private IPs

Full control over your own IPs

Get one or more private IPs for your sending

Control your IPs' reputation and delivery

Manage IP pools on your own

Track your delivery at the IP/Domain level

Get Add-on

Private IPs

Full control over your own IPs

Get one or more private IPs for your sending

Control your IPs' reputation and delivery

Manage IP pools on your own

Track your delivery at the IP/Domain level

Get Add-on

Dedicated Support

Get closer to our experts

Prioritize your queries and shorten response times

Get access to delivery experts and technical advice

Keep in touch with your dedicated Account Manager

Learn more

Dedicated Support

Get closer to our experts

Prioritize your queries and shorten response times

Get access to delivery experts and technical advice

Keep in touch with your dedicated Account Manager

Learn more

Full plan comparison

Features

Unlimited

$15 / month
up to 5,000 contacts

Get Started

Unlimited Pro

$50 / month
up to 10,000 contacts

Get Started

Unlimited

Unlimited Pro

Contact Management

Smart upload

List management

Powerful segmentation

Unlimited custom fields

Detailed activity tracking

Geolocation tracking

Automated contact purging

Tracking consent opt-in

Email Verification Service

up to your contact limit

5 times your contact limit

Campaign Management

Email Automation

A-X split campaign testing

Campaign scheduling

Send-time optimization

Event driven campaigns

Attachment editor

Email Designer

Gallery of pre-designed templates

Drag and drop design

Responsive layouts (mobile friendly)

Hosted media manager

Social media widgets

Dynamic content and scripting

Auto text body creation

Auto save

Desktop/mobile preview

Raw HTML Editor

Form Designer

Gallery of pre-designed templates

Double opt-in

Custom form navigation

GDPR compliant

Google ReCaptcha

Inline/sticky layouts

Delayed pop-up

Landing pages

Analytics

Summary visuals

Custom search

Custom form navigation

Date filtering

Campaign/channel summary

Email status filtering (sent, opened, clicked, bounced, unsubscribed, complained)

Detailed link click view

Email logs storage

3 days

7 days

Real-time delivery monitoring

Unsubscribe reason insights

Export to CSV

Sending

SMTP

HTTP API

SMS

Attachments

Private IP's

$35/mo

$40/mo

Private IP Warm-up

Requires Private IP

Private IP Pools

Requires Private IP

Custom rDNS

Requires Private IP

Open/Clicked tracking

Send from your domain

DNS domain validation

SPF

DKIM

Whitelabel tracking

DMARC validator

Global BCC

Bounce forwarding

Unsubscribe management

Transactional unsubscribe

Unsubscribe notifications

Re-subscribe option

List-unsubscribe

Webhook notifications

Inbound email processing

Faster Delivery Speed

Delivery optimization engine

Reseller/Custom Branding

CNAME easy hosting

Render in your domain

White label SMTP

White label HTTP API

Security

Sub accounts

User management

Granular access control

Unlimited API keys

2 factor authentication

Google Auth sign-in

Password hash

Login log

Event logging

SSL/TLS Encryption

Real-time replication for data redundancy

Privacy training for staff (GDPR, CASL, PIPEDA)

Data Centers

Video surveillance

Motion detection sensor monitoring

Restricted access

DDOS mitigation

Support (24/7)

Email Support

In-App Support

In-App Knowledge Base

Avg Response Time

1 day

Get Started

Still not convinced?

Reach out to our Sales Team for more details regarding Email Marketing plans. Book a demo and discuss your email marketing needs in reference to our offer.

Contact Sales

Frequently Asked Questions

How does the pricing work? In detail!

You can choose from two pricing plans and pick the one that best fits your needs. Unlimited and Unlimited Pro are focused on Email Marketing and give you access to our various marketing tools in our dashboard. You pay a fixed amount every month and can send an unlimited number of emails. The only limit that applies is the number of contacts you can have. You can easily upgrade your contact limit at any moment as your business grows.

I would like to try Elastic Email. How do I get started?

All you need to do is open a free account. You can do so by clicking the “Try for Free” button in the upper right corner on our website. Once you do that, you’ll be notified that a verification email has been sent to the email address that you signed up with. Make sure to verify and then sign into your new account and start sending! You can learn more about uploading your contacts and sending your first campaign here.

Do I need a credit card to register?

No, you don’t. Although if you want to send more than 100 emails per day, you need to add a payment option.

Do you offer a free trial?

Yes, we do! You can sign up completely free and send up to 100 emails per day. Once you want to send more, you need to choose the plan.

What if I go over the limits of my plan?

At any time if you reach the contact limit, you can either have our system automatically upgrade your plan so you do not have to worry about email interruption, or you can be informed about this and you will have the option to upgrade your plan manually.

How can I upgrade or downgrade?

At any moment, you can log into your account and upgrade your plan in seconds. Go to Account>Billing and pick the plan that suits you best. If you need to downgrade your plan, please contact us, and we will help you take care of this nice and quick.

Can I switch from Email Marketing to Email API?

Yes, you can, but it is recommended to wait to make this change until the day before your plan renews so you don't lose any of your current plan's service, features or add-ons. To make this switch please contact us a few days before your plan renews and we would be happy to help with this change. If you need to make the switch prior to this date, your Email Marketing plan will expire and any add-on purchases will not be applied towards your Email API plan. You will need to purchase an Auto-Recharge credit plan that is suitable for your sending. As soon as the Auto-Recharge plan is purchased, you will no longer have unlimited emails and you will be charged per email. Any add-ons purchased will automatically be converted to the Email API pricing and consume your credit on a daily basis. Prior to contacting us about a change, make sure you have a registered payment method configured with Elastic Email as we are unable to make the change for you without it. Also please consider that there are several features included with the Email Marketing product that is not included in the Email API product. Email API plans are specifically for customers wanting to send via SMTP or HTTP API only.

Do you offer a discount for non-profits?

If you represent a non-profit organization, please contact us to get more details about our dedicated offer.

What payment types are accepted?

We accept Visa, Mastercard, American Express and PayPal. All prices are in USD

Which contacts are counted into my pricing plan?

If you pick the Unlimited or Unlimited PRO pricing plan, you will be able to send an unlimited number of emails and be charged only for the number of contacts managed on your account. Each contact has a status attached to it. And the statuses that count into your pricing plan are Active, Engaged and Transactional. All other statuses are not counted. If you have sent any email during the current subscription period to this contact and then delete the contact, it will still be counted until the next subscription period (usually up to one month).

Are there any set up fees?

No. We have put a lot of effort into making the set up as easy as possible. You can learn more by checking out our handy tutorials and if you have some more questions, feel free to let us know.

What about support?

You will receive 14 days of free In-App Messenger support when you create your account to answer all your questions while you configure the account and get started. You can continue to receive this level of chat support by purchasing an Unlimited Pro plan. If you do not purchase an Unlimited Pro plan, we offer 24/7 free email support where we typically respond to your queries within a day. If you are wanting the ultimate support experience you can opt for our Premium Support option which will give you not only our are awesome In-App Messenger but also instant chat engagement from our global 24/7 team.

Do you offer onboarding help or delivery consulting?

Whether you are just getting started or you have sent many email campaigns, you can contact our Customer Success Team. Our team is available 24/7 and ready to help you with your questions or concerns. If you’re looking for a more personalized support experience the Premium Support add-on is available where you will be assigned an account representative with chat access. We also provide the video tutorials that should help you with setting up your account or with sending and optimizing your campaigns.

Is there a way to compare or discuss your plans?

Of course there is! Feel free to ask us anything. Tell us if there is something you are not familiar with - especially when you are just beginning to explore the world of professional email sending.
We are happy to answer all your questions. Tell us what you intend to do, what you need and we will help you pick the plan that suits you best.

Do you have a solution for high volume senders?

If you have more than 1,000,000 contacts, contact us regarding custom pricing.

Can't see your question answered here?

Contact our Customer Support Team via chat to get more information. We would be most happy to provide you with more details.

Contact Support