Get in touch
with our
experts to
maximize your
results

Support comparison

Choose your plan

Choose a support plan that best suits your email sending needs.

Free Support
$
0
/ month
No matter how skilled you might be, sometimes we all need a little support.
In-App Messenger
In-App Knowledge Base
Avg. Response Time 1 day
Priority Support
Starts with:
$
50
/ month
24/7 Support
In-App Messenger
In-App Knowledge Base
Avg. Response Time 1 hour
Prioritized response
Premium Support
Starts with:
$
300
/ month
24/7 Support
In-App Messenger
In-App Knowledge Base
Avg. Response Time 1 minute
The most prioritized response
IP Management
Configuration review
Segmentation
Technical consultation
On-boarding strategy analysis

Priority Support

Our support response times are fast, but if you want "ahead of the line" support, then Priority Support is for you. When you connect with us via the In-App Messenger, email or our website, your query is prioritized ahead of non-priority customers.

Priority support

Premium Support

Our "White-Glove" support product with the highest priority response times available. When you connect with us via the In-App Messenger, you will receive instant chat engagement from our global team 24/7.

Premium support

Elastic Email empowers relationships through smarter email tools

“Elastic email has probably one of the highest email deliverability rates on the market. Besides this, the pricing is very affordable and scalable, the API is documented and easy to use, and the editor works great too.”

Tomer Aharon,Co-founder, Poptin

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Ready to try Elastic Email for your business?

Say goodbye to outdated email communication tools and embrace our modern service.

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Instant setup. No credit card required.