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Choose your plan
Choose a support plan that best suits your email sending needs.
Free Support
$0/ month
No matter how skilled you might be, sometimes we all need a little support.
In-App Messenger
In-App Knowledge Base
Avg. Response Time 1 day
Priority Support
Starts with:
$50/ month
24/7 Support
In-App Messenger
In-App Knowledge Base
Avg. Response Time 1 hour
Prioritized response
Premium Support
Starts with:
$300/ month
24/7 Support
In-App Messenger
In-App Knowledge Base
Avg. Response Time 1 minute
The most prioritized response
IP Management
Configuration review
Segmentation
Technical consultation
On-boarding strategy analysis
Priority Support
Our support response times are fast, but if you want "ahead of the line" support, then Priority Support is for you.
When you connect with us via the In-App Messenger, email or our website, your query is prioritized ahead of non-priority customers.
Premium Support
Our "White-Glove" support product with the highest priority response times available. When you connect with us via the In-App Messenger, you will receive instant chat engagement from our global team 24/7.
Inbound email campaigns are not challenging anymore. With higher delivery rates, prompt support, knowledgeable team, Elastic email is our go-to growth partner.
Vishvajit Sonagara, Founder, Quicko
With Elastic Email we consistently deliver valuable content to our customers throughout the year and thus increasing our sales in B2B/B2C in the long run.
Lukáš Zídka, CEO, TType
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