InboxDiscover Inbox - our new product to communicate with teammates and customers. Check it out now!
InboxDiscover Inbox - our new product to communicate with teammates and customers. Check it out now!
Stop losing track of important conversations. Inbox Help Desk brings every customer request into one clear inbox, making it easy to assign, track, collaborate, and resolve issues without the chaos.
As your business grows, handling requests across emails and chats gets messy. A centralized Help Desk keeps everything in one place, so your team can stay focused and never miss an important request.
Customers don’t want to wait, and you don’t want to waste time searching for answers. With a unified view, and the entire team in one place, prioritizing and tracking requests is easier than ever and makes support more consistent.
Hiring a bigger team isn’t always an option for growing businesses. A smart Help Desk helps you do more with the team you have, streamlining workflows and keeping customer satisfaction high as you scale.
With Inbox, you get all the tools your team needs in one simple platform. No need to pay for separate tools or juggle multiple subscriptions.
Our pricing is clear and fair, giving growing businesses everything they need to collaborate, support customers, and stay organized delivering enterprise-level value without the enterprise-level cost.
$ 9/ month / seat
Full access to Team Chat
Full access to Live Chat
Full access to Help Desk
Unlimited message history
Solve customers’ problems in minutes
Increase your ROI
Take Customer Satisfaction Score to new heights
Integrate all email channels in one place
Try for Free
We want you to grow your business effortlessly while running your business communication with Elastic Email - but if you have any questions, email us or access us via chat.
High availability with 24/7 services
Lightning quick response times
Excellent customer satisfaction rate
Elastic Email Inbox is much more than just Help Desk. It’s a modern communication platform to help growing businesses move their communication forward. Apart from the Help Desk, you can also enjoy our Live Chat, which you can place on your website to enable instant contact with your visitors. Alternatively, you can use Team Chat for internal communication among your teammates.
How about adding email to your communication channels? As an email delivery service with 15 years of experience, we know how email sending works from the inside out. Whether you need an email marketing platform, an email API, or a SMTP solution, you’ll find everything your business needs.
Say goodbye to outdated communication channels and bring your team and customers together.
Start Now
No credit card required. Message history limited to 90 days.
Product
© Elastic Email Inc. 2025
